Full payment is required for projects $400 and under. Projects over $400, will require a non-refundable deposit of 50% prior to project commencement. All payments must be made within 48 hours of receipt of initial invoice or all project terms and agreed upon timeframes are null and void.
All remaining unpaid balances will be due within 48 hours of client’s final design approval. Upon receipt and clearance of final payment the design will be finalized and all images without watermark and required final file types will be delivered to you. A late payment fee will be applied to all invoice paid after the 24 hour mark, $25 for graphic design projects and $50 for web design projects.
Payments are accepted via Paypal, or with a debit/credit card. Cashapp/Venmo is available upon request. Project commencement will not occur until payment has been 100% cleared.
All pricing at Beeljay Creative is subject to change at any time. All pricing agreements made prior to any changes will be honored and remain valid on all open projects or up to 60 days after a quote has been provided.
Beeljay Creative does not provide refunds for any projects that have been started or paid for unless agreed upon. If partial work has already been received by the client and they choose to cancel the project, any payments received will not be refunded for any reason. This includes any consulations as well. In addition to not receiving a refund ownership of all artwork, layouts and development will remain the property of Beeljay Creative and finalized will not be sent to the client for their use. If the project is in it’s final stages or full payment has already been received, ownership will be transferred to client.
The ONLY exception in which a refund will be provided is in the event that Beeljay Creative is unable to complete the project due to circumstances beyond my control, such as sickness or unfortunate incidence.
ANY design work presented to you prior to project completion is for review and approval purposes only. Concepts may not be copied, manipulated, or distributed to any person or company outside of Beeljay Creative. Any use of concepts that are not chosen and paid for will be a violation of our rights if they are used elsewhere. Beeljay Creative owns all copyrighted work and designs provided until final payment has cleared. Beeljay Creative retains sole possession of all intellectual property. Legal action will be taken against anyone in violation of the copyright laws protecting designs, concepts, and projects.
Please ensure that you are giving clear feedback & listing all changes for revisions. For all design projects, there is a three (3) round revision limit. After that, all additional revisions will incur a $10 fee per round. This is to ensure that your project can be completed in a reasonable time frame and I can maintain a steady workflow to provide the best quality of service for all clients.
Developing a vision for your business and brand is important and it is my job to help you relay that vision to your target audience. I have no problem coming up with my own concepts, but please keep in mind our creative visions may not match and this tends to lead to more revisions and longer turnaround times than necessary. Please have some form on concept or style for your project to ensure that I can provide you with designs that best fit your brand.
Clients are required to submit all high-resolution photos and verbiage required for their project via email. Low resolution photos will not result in the best quality design. In the event that stock photos are required an additional fee may occur to cover the cost of image licenses. Please make sure all submitted content is grammar and spell checked. Beeljay Creative will not be held liable for any copyrighted information submitted that you do not have rights to.
Prior to project commencement an estimated timeframe will be provided. Please be advised that the timeframe is based upon business days only (Monday-Friday, excluding weekends and holidays)
Timeline starts once required payment AND all resources to complete your project have been provided.
PAUSED PROJECTS
At times, life circumstances arise, and projects may need to be temporarily halted. If you find it necessary to pause your project, you have the option to do so. To initiate a project pause, kindly send an email to hello@beeljay.com, indicating your anticipated date of project restart. A one-time fee of $50 will apply.
Please Note: Pausing a project differs from abandoning it entirely. To ensure a project pause, it is imperative to communicate prior to the expiration of the 10-day period. Failing to do so will result in your project being automatically classified as abandoned.
ABANDONED PROJECTS
A project will be considered abandoned if I have not heard from you within 10 calendar days. In such a case, your rights to utilize any of the design and/or concepts presented to you will be revoked, unless the project has been fully paid for. If you wish to recommence the project after the 10-day abandonment period, a fee of $40 will be applicable for graphic design projects, $50 for single-page site designs, and $75 for full web design projects.
After 30 days, the fees will increase to $60 for graphic design projects, $100 for single-page site designs, and $150 for full web design projects. If the abandonment continues beyond 60 days, all prior payments will be forfeited. It is important to communicate in advance if there is a need to pause your project.
All written forms of communication regarding concepts, details and changes will take place via email so that we both have records of correspondence. Emails are generally answered within 48 business hours. I operate between the hours of 10am-6pm PST.
Logo designs will always be sent in .JPG, .PNG, and .Ai format. There will be no additional charge for the vector format as this is a required format to ensure that your logo can be scaled to any size without losing quality.
All other digital projects (flyers, business cards, website graphics, etc) are sent in .JPG, .PNG format or non-editable .PDF format.
All source .PSD or .AI files remain the property of Beeljay Creative. Once a project has been finalized and the files have been delivered to you, (with the exception of source files) you own the rights to what you have purchased.
Copyrighting and/or trademarking your logo is solely up to you and not the responsibility of Beeljay Creative.
Beeljay Creative reserves the right to add all completed projects outside of any legally binding non-disclosure agreements to our portfolio or use for marketing purposes. Additionally, all completed websites will list Beeljay Creative as the website designer. If there is a privacy issue involved, please inform us prior to project completion.
